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Diversity and the Psychology Behind It

There was an excellent survey conducted by Adecco recently, and the results are really compelling. To summarize the findings, diversity is something that a number of companies are giving lip service...

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Going Against the Grain

Don’t trust your brain. There are some very systematic ways that the brain is designed to be able to function, but it’s not helpful to you in life and business. Here’s some examples based on known...

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Using “No,”“Not,” and other negatives better (Part 3 of Learning to Fish)

I’m going to give you two sentences to think about. “Please feel free to contact me if you have questions.” “Please don’t hesitate to contact me if you have questions.” Those say the same thing, don’t...

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Instructors with Style

I know it’s been a long time since I put a post up here, but I saw this in a journal this morning and it made me really happy to see it.  In about the middle of 2008, some of the top researchers in the...

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